Regulatory Solutions

by Sincerely PharmD

SUPPLEMENT COMPLIANCE CERTIFICATION

Your team is making regulatory decisions.
Do they understand the rules?

The only certification built by a clinical pharmacist that teaches supplement brand teams exactly what they can say, what they can't, and what to do when something goes wrong.

Thousands

of adverse events reviewed

3

pillars: claims, safety, recordkeeping

Zero

legal jargon. Real decisions, real consequences.

"We're pretty sure we're compliant."

That phrase is the most dangerous sentence in the supplement industry. Unfortunately, "pretty sure" doesn't hold up when the FDA sends a warning letter, when Amazon pulls your listing, or when the FTC starts asking questions about your Instagram claims.

Here's what's happening at most supplement brands right now:

  • Your marketing team writes claims based on what feels right, not what DSHEA truly allows.

  • Your operations team handles adverse event complaints with a "thanks for reaching out" email and no idea there's a 15-day federal reporting clock running.

  • Your founder approved the label because it looked like everyone else's label. (Spoiler: everyone else's label might also be non-compliant.)

  • Your influencer just posted that your product "cured" their chronic fatigue. You didn't write it, but you're still liable.

  • Nobody owns compliance. It lives in the back of everyone's head and the front of nobody's job description.

We're going to fix that.

The Supplement Compliance Certification

Compliance training that doesn't feel like reading the Federal Register.

This isn't a law course or a consultant telling you what you're doing wrong and handing you a $400/hour invoice. It's a practical, PharmD-led certification program designed for the people at your brand (the founder, the marketer, and the ops manager) who are making compliance-adjacent decisions every single day whether they realize it or not.

We take everything a clinical pharmacist learns working inside supplement, compounding, and regulatory environments for over a decade and turn it into a curriculum your team can complete, understand, and actually use.

When your team finishes this program, they will know exactly what they're allowed to say on your label, your website, and your ads. They'll know what to do the moment a customer reports an adverse event. They'll have systems for the things that currently live in no one's inbox and everyone's anxiety.

And your brand will have a certified team that makes compliance decisions with confidence.

01

Video lessons that make sense

Plain language, real examples, zero regulatory theater. Structured like a conversation, not a compliance manual.

03

Decision simulations with consequences

Make the call. See what happens. Learn from outcomes without it costing your business.

05

A recognized certification

Pass the final exam, earn the certificate. Display it, share it, and use it to show retailers and partners that your team takes compliance seriously.

02

Case studies from real FDA & FTC actions

Learn from the brands that already learned the hard way. Every major lesson is anchored in a real enforcement case.

04

SOPs, templates, and checklists

Label audit worksheet. AE intake SOP. FTC ad review checklist. Tools built for your team's workflow.

06

Annual recertification as regulations evolve

FDA guidance doesn't stay still and your certification doesn't either. Recertify yearly and stay current automatically.

Built for the whole team, because compliance is everyone's job.

Founders & CEOs

You approved the label and signed off on the campaign. You need to know what you're authorizing and what your personal exposure looks like.

Marketing & Brand Managers

You write the claims and brief the influencers. You draft the landing page copy. One sentence is the difference between a structure/function claim and an unapproved drug claim.

Operations & QA Teams

You're the first to hear from a customer who had a reaction. You need to know what to do in the next 15 minutes and the next 15 days.

Product Development Teams

Launching a new SKU is a regulatory event. Every ingredient decision, every claim, every label element can have compliance implications that need to be caught before launch, not after.

This program is not for you if:

  • You're looking for legal counsel or a substitute for a regulatory attorney.

  • You want someone else to make your compliance decisions for you.

  • You think compliance is someone else's problem at your company.

What you'll learn.

Four modules. Fourteen lessons. One final exam. Everything your team needs to make confident compliance decisions from day one.

  • We open with the story of a brand that did everything right except one thing and lost nearly everything because of it.

  • DSHEA in plain English (it doesn't say what most people think it says). FDA vs. FTC — completely different rules. How enforcement actually works, and how much time you usually have to respond.

  • The three claim types and why confusing them turns your supplement into an unapproved drug. Influencers, TikTok, and FTC liability.

  • Why your customer service inbox is a legal archive. The 15-day clock: what to do when a customer reports a problem. Recordkeeping: what an FDA inspector will ask for first, and how to be ready before they show up.

  • The 12-month compliance calendar with role-specific ownership. The new product launch checklist for every SKU, every time.

  • The final exam assesses knowledge on claim reviews, AE triage calls, influencer post assessments. Pass and you will receive your certificate. Valid for 12 months, then annual recertification keeps you current (and shows FDA you’re keeping up with regulatory changes).

"I didn't realize how much I didn't know until I took this."

Whether you’ve been skimming the regulations here and there or simply haven’t had time to sit down and read through them, this will serve as a valuable guide to move you forward with confidence.

Straightforward pricing.

One-time certification, then a simple annual renewal. No hidden fees, no surprise add-ons, no $400/hour consultant required to get your regulatory workflows set up.

FOUNDING MEMBER

$997

Limited — first 10 seats only

  • Full certification program (all 4 modules)

  • 14 video lessons + scenario simulations

  • All 4 SOP templates and checklists

  • Final exam + digital certificate

  • Founding member perks ($247 recertification)

SINGLE SEAT

$1,997

Per team member, 12-month certification

  • Full certification program (all 4 modules)

  • 14 video lessons + scenario simulations

  • All 4 SOP templates and checklists

  • Final exam + digital certificate

  • Annual recertification at $497/yr

TEAM LICENSE

$4,997

Up to 5 seats — certify your whole team

  • Everything in Single Seat × 5

  • 1 team onboarding call included

  • Team annual recertification at $1,497/yr

  • Priority email support

Compare that to a single regulatory attorney consultation ($400–$600/hr), an Amazon listing suspension (average $25,000–$100,000 in lost revenue), or an FTC settlement. The certification pays for itself the moment it prevents one problem.

Looking for one-to-one support, instead?

Fill out the form below to get started.

Our Story

Sincerely PharmD was built on one belief: health information (including regulatory and compliance information) should be clear, practical, and written for the people who need it. Not for lawyers or regulators, but for the people building real products for real customers.

The team behind this certification has spent over a decade working inside some of the most complex intersections in healthcare: compounding pharmacy, hormone replacement therapy, pharmacovigilance, health tech, and dietary supplement compliance. We've reviewed adverse events. We've read the warning letters. We've seen the consequences and panic that stems from a compliance issue.

This program exists because most compliance training is either too expensive, too inaccessible, or too removed from how supplement brands truly operate.

This is non-legal, pharmacist-led education. We don't make compliance decisions for you, but we make sure your team can make them confidently with the documentation to back it up.

Frequently Asked Questions

  • No. This is pharmacist-led regulatory education. We teach your team the framework, the rules, and how to apply them. We are not attorneys and this is not a substitute for legal counsel. Module 4 includes a specific lesson on when you actually need a lawyer and when a trained team can handle it themselves.

  • The full curriculum is approximately 3.5–4 hours of content. Most individuals complete it over a weekend or across 4 weekly sessions. Teams doing it together typically run one module per week. There's no time limit. Access doesn't expire until your annual recertification date.

  • You get one free retake after a 48-hour review window. The exam is scenario-based, so the review period is time spent revisiting the situations where you made the wrong call, which is actually the most effective learning experience in the program.

  • Yes. Amazon's supplement requirements map directly to DSHEA and FTC guidelines, which are the core of this curriculum. The label claims module and the marketing copy section are directly applicable to product listings, A+ content, and storefront copy. We use Amazon listing suspensions as case study examples throughout.

  • This certification is complementary to outside counsel, not a replacement. In fact, most regulatory consultants will tell you their work is more effective when the internal team already understands the fundamentals. A trained team asks better questions, implements recommendations faster, and may not need to call their consultant for every label tweak.

  • Each year, you complete an updated review module that covers any changes to FDA guidance, new FTC enforcement trends, and updated case studies from the past year. The recertification exam is shorter than the initial exam. Your certificate date updates upon completion. Cost is $497 per seat or $1,497 for a team license annually.

Your team is already making compliance decisions.
Let's make sure they make the right ones.

10 founding member spots at $997. After that, single seats open at $1,997. First cohort starts when the first 10 brands commit.

Claim Your Founding Spot Below

Non-legal, pharmacist-led education · Team licenses available

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